https://www.devex.com/people/policy-driven-do-you-get-a-full-refund-on-southwest-2177495
https://www.devex.com/people/partial-refund-do-you-get-a-full-refund-on-southwest-2177488
https://www.devex.com/people/guidance-provided-do-you-get-a-full-refund-on-southwest-2177350